Privacy Policy

1. Information We Collect

We only collect data to ensure our checker runs and the website functions. Since ChatZero does not require you to create an account, we will not ask for your name, email or password.

The primary data we receive is the text you choose to submit. This can be text you copy and pasted into the box, or text taken from a file you have uploaded (supported file types are .txt, .docx, .pdf). This is sent to our detection backend to provide you with an overall score and highlighted sentences.

We may also collect some basic usage data along with device information. This can include your IP address, browser type, device type, pages you have visited and general usage information. This allows us to ensure our service is secure, understand how well it is performing and resolve any issues.

If you contact us via email or otherwise we will have your contact details and the message you sent. We do not collect payment information as our Service is free.

2. How We Use Your Information

We will use the information we collect to:

• Perform the check requested by you, including transmitting the text of your query to our detection backend, providing a score and highlighting sentences
• Operate, maintain and improve the Website
• Ensure the security of our Service and prevent abuse
• Understand how users interact with the site, including via [ANALYTICS_PROVIDER e.g. Google Analytics] if enabled
• Respond to your queries
• Comply with laws and protect our rights

We will not publish any text you submit. Student essays will not be used as examples. [TEXT_TRAINING_USE: state whether submitted text is used to train or improve detection models, or is not.]

3. How Long We Keep It

We store information and documents you provide to us for [RETENTION_PERIOD]. We will delete or anonymize any personal information you provide unless we must retain it for a longer period to comply with legal requirements, resolve a dispute or address abuse.

Messages you send will be retained for as long as is required to process your request and for general record keeping purposes. Usage and device logs will be retained for as long as they can be used for security, operational and analytic purposes.

4. How We Share Information

We never sell, rent or trade your personal information.

We may share information with companies who provide services to help us run ChatZero. This includes the company who host our site [HOSTING_PROVIDER], an analytics company [ANALYTICS_PROVIDER e.g. Google Analytics] and [AI_DETECTION_VENDOR if any] if a third party helps us process detections. They will only use it to assist us with providing these services.

We may share your information if you request it, we are required to by law, and to safeguard the rights, safety and property of CoreAI LLC or others. In the event that CoreAI LLC undergoes a merger, sale or other business transfer, your information may be included in such a transaction. In this case we will take reasonable steps to ensure that your information continues to be protected in accordance with a policy no less protective than this one.

5. Your Rights and Choices

Depending on where you live, you may have certain rights in relation to information about you which we store. This includes the right to know what information we have about you, get a copy of it, ask us to correct it, ask us to delete it and object to or restrict any uses of it.

If you're a resident of California you may have additional rights under the CCPA. This includes the right to know, delete and opt out of the sale of your personal information. We don't sell personal information. If you're based within the European Economic Area, United Kingdom or another area with similar legislation, you may have rights under the GDPR. This includes the right to access, correct, delete, port and complain to a data protection authority.

As ChatZero doesn't require you to create an account, it may take us a little while to find information relating to you. Please include your email address when writing to us and if possible an approximate time frame in which you used our tool. To make a request please contact [email protected]. We may need to confirm your request before we can process it. There will be no charge for making a standard request and we won't treat you any differently for exercising your rights.

6. Cookies and Tracking

We use cookies and other technologies to help the Website function. We may use [ANALYTICS_PROVIDER e.g. Google Analytics] to understand how our traffic and performance is doing. [COOKIE_DETAILS: describe which cookies are used, whether any advertising or cross-site tracking cookies are used, and how to opt out.]

You can manage cookies using your browser settings. However if you block some cookies some areas of the site may not function correctly.

7. Children and Students

ChatZero is not intended for children under 13 years old. We do not knowingly collect Personal Information from children under 13 years old. Please contact [email protected] if you believe a child under 13 has provided us with Personal Information so we can take action to remove it.

If you are a student, make sure you comply with your school/instructor policies when pasting any assignments, exams or other people's work. This policy does not override any of your school/instructor rules. It is the responsibility of teachers and schools to comply with the relevant laws and policies.

8. International Transfers

CoreAI LLC is based in the United States, and the Website is also run from here. If you access ChatZero from outside the United States, your personal information may be transferred to, stored and processed there or in other countries where [HOSTING_PROVIDER] and other service providers are based. These countries may not have the same data protection laws as your own.

Where necessary we will take additional measures to protect your information. [TRANSFER_SAFEGUARDS: name the mechanism used, for example Standard Contractual Clauses, if applicable.]

9. Changes to This Policy

This Privacy Policy may be updated occasionally. We shall make any changes by posting an updated Privacy Policy here, noting the new effective date. If there are any major updates we shall make them more apparent, for example by adding a brief note to the Website. By continuing to use ChatZero after any changes have come into effect, you agree to be bound by the updated Privacy Policy.

10. Contact Us